Terms & Conditions

Terms & Conditions – Primal Design Coaching

Last Updated: February 13, 2025

Welcome to Primal Design Coaching. By accessing or using our website, memberships, services, or digital products, you agree to the following terms and conditions.

1. Memberships & Services

Commitment Terms:

  • Memberships (Group, Basic, VIP, Platinum) are billed on a recurring basis.

  • Platinum Membership requires a 6-month commitment.

  • Cancellations must be requested before your next billing cycle to avoid charges.

Beta Pricing:

  • Beta pricing is a limited-time offer and is locked in for 18 months from the date of enrollment.

  • As a beta member, you may be asked to provide occasional feedback to help refine and develop the program.

  • Early adopters receive ongoing program enhancements at the original beta rate.

Coaching Sessions:

  • Unused sessions do not roll over unless specified otherwise.

  • Rescheduling requires at least 24 hours’ notice—missed sessions may be forfeited.

  • No guarantees of specific results—your transformation depends on your commitment to the process.

AI Assistant Coach:

  • The AI Assistant is an enhancement, not a replacement for one-on-one coaching.

  • Availability and features may evolve as we refine the technology.

2. 30-Day Money-Back Guarantee

We stand by our coaching. If you’re not 100% satisfied with your experience, you can request a full refund within 30 days of your start date.

Exclusions:

  • The Platinum Membership guarantee excludes the intensive retreat portion—refunds are only for coaching fees.

  • Refunds do not apply to clients who fail to participate in scheduled sessions.

3. Payment & Subscription Policies

  • By signing up, you authorize recurring charges until cancellation.

  • Late payments may result in suspension of services until the balance is cleared.

  • Refund requests beyond 30 days will not be processed.

4. Intellectual Property & Content Usage

  • All materials, coaching frameworks, and AI tools are intellectual property of Primal Design Coaching.

  • You may not copy, resell, or redistribute any content, including coaching resources, without written permission.

5. Disclaimer: Personal Responsibility

  • Coaching is not therapy, medical treatment, or legal advice.

  • Results vary based on individual effort and commitment.

  • You are responsible for your own decisions, actions, and outcomes.

6. Privacy & Data Protection

  • We value your privacy—your personal information will not be sold or shared without consent.

  • AI Assistant data is used to enhance your coaching experience but is never shared externally.

7. Contact & Support

For any questions regarding memberships, billing, or support, contact us at support@primaldesign.coach.

By using this website and enrolling in a membership, you agree to these terms. Let’s get to work!